For a video conferencing platform to be effective as a tool for allowing a collaborative remote work experience. Learn how The Logic Group can help you find the right solution.

3 Questions to Ask a Potential IT Provider

At The Logic Group we take pride in providing IT and network services that make our client’s businesses more successful. So here are three important questions that you should ask when you’re looking for a new IT partner.

  1. “Are You Certified?” This is an important one. Thanks to technology that seems to change at the speed of light it’s important for any IT provider to stay on top of the latest best practices software and hardware news. At The Logic Group we make an ongoing investment in keeping our team up-to-date so that they can provide the best advice to our clients.
  2. “Are You Local?” Some IT and networking companies outsource their helpdesk resources servers and other critical activities. Not The Logic Group! We’re proud that the same team that serves our clients day in and day out also provides help desk support. And even our cloud servers are local – thanks to our Philadelphia Naval Yard data center.
  3. “Are You Responsive?” What’s the average turnaround time on a basic help ticket a CPU crisis or a server crash? If it takes more than a day for your vendor to respond or more than a few minutes in a crisis situation that’s too long. At The Logic Group we’re responsive 24 hours a day 7 days a week 365 days per year.

If you’re looking for an IT and networking partner that’s certified local and responsive contact us today!

Keep Your Data and Personal Information Safe All the Time. Read The Logic Group’s FREE Tips And Learn How To Thrive.

Why is Finding the Right IT Support for Healthcare and HIPAA Compliance Critical?

Most health care providers must follow the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule a federal privacy law that sets a baseline of protection for certain individually identifiable health information.

With the already wide range of security threats from cybercriminals healthcare organizations now need to establish security policies for mobile devices disaster recovery and business continuity and let’s not forget minimize the risk of internal device theft that might result in a data leak and ultimately a HIPAA violation.

A reliable HIPAA compliant IT company who can keep up with your demand is essential. We understand that you work in a fast-paced industry and require immediate support to help fix any issues whenever – and wherever- they happen. We know the unique nature of healthcare and the challenges you face such as new HIPAA regulations.
We deliver an easy-to-use turn-key all-in-one security solution that protects:
  • Desktops
  • Laptops
  • Mobile devices
  • Web
  • Email
Through a smooth streamlined process The Logic Group provides one central solution so you or your in-house IT staff can manage security – simply.
Too many healthcare organizations in Pennsylvania have been punished by HIPAA or HITECH (Health Information Technology for Economic and Clinical Health) regulations because of faulty technology and unnecessary risks. All it takes is a single security breach whether it’s caused by cybercrime like data theft or natural disasters like a hurricane or fire and you can find your business faced with:
  • Loss of patient confidentiality PHI
  • Costly legal fees and reparations
  • Damaged patient relations and overall reputation
  • Even a potential closure of your organization’s doors!
For an affordable flat-rate monthly fee The Logic Group protects your healthcare organization’s technology with:
  • 24/7/365 remote monitoring to detect and resolve IT issues immediately to keep them from disrupting your business.
  • Managed state-of-the-art security to protect your healthcare IT systems from viruses malware data theft and other malicious attacks.
  • Business continuity planning to ensure your data and systems are securely backed up onsite and offsite to guarantee recovery in the event of a disaster.
  • Round-the-clock support staff who are always available to answer your IT-related questions and help you and your staff get the best use of your technology.
Regulatory compliance is a costly undertaking and if not done correctly non-compliance puts a substantially more expensive burden on healthcare companies and service providers.
By leaving HIPAA compliant IT to The Logic Group you mitigate risk and ensure sensitive ePHI is fully secured.
Our HIPAA Compliant IT features security controls in accordance with §164.306 to ensure the confidentiality integrity and availability of all electronic protected health information.
With HIPAA Compliant Cloud Hosting healthcare IT companies and service providers not only adhere to the HIPAA security obligations but also gain the dedicated benefits of all your computing needs that can grow with you.

There are many benefits to co-managed IT services especially for companies without a fast internal IT support structure.

Because of COVID people are working from home now more than ever. But that doesn’t mean that people are completely cut off from one another. Every day people are connecting with colleagues and clients via Zoom Microsoft Teams and other video chat programs.
Making a decision to upgrade your current laptop camera to a 3rd party vendor like Microsoft or Logitech (our two vendors of choice) can easily be considered a selfless act by most people. The reason for this is that the video and sound quality will only affect the people who you are chatting with. Upgrading your camera will not do anything at all to clear up the image that you see on your screen of the people that you are meeting with. The better the camera you get the better the experience will be for the person you are talking to. This is the main reason why giving HD webcams as holiday gifts is great since you are the one who directly benefits from your friends family and co-workers all having nice cameras.
For those who aren’t sure what to look for in a webcam keep reading for some tips.

The Resolution

To avoid grainy images consumers need to look for a high-resolution webcam. Typically 720p is enough for most people although 1080p is much better and becoming increasingly more available and affordable. Consumers should also look for a webcam that captures in high-definition for crisp video quality.
Consumers can get cameras that record in 4k ultra HD but only viewers with monitors that support this resolution will benefit from it. For simple video-chatting this type of camera is probably overkill.

The Frame Rate

The frames per second is also an important consideration. High resolution means the image comes across clearly but a low frame per second (fps) rate means the video will be choppy.
At the very minimum consumers should choose a webcam with 15 fps although 30 fps is much better.

Auto Focus

Though video chat users typically aren’t moving around a lot having autofocus is still a really useful feature. If the focus doesn’t track the user well it may be sending a slightly blurry image.

Lens Type

Webcams can come with a couple of different types of lenses. Cheaper webcams have plastic lenses which is not always the best choice. Look for a glass lens to get clear picture quality.

Picture Taking Capabilities

Webcams are also capable of taking still images which is often quite useful. However it will be decidedly less useful if the image quality is poor. A camera that takes pictures of at least 2 megapixels is the bare minimum. Many modern webcams offer 15 megapixels which will take far better images.


It is common for webcams to have built-in microphones. Some even have two microphones or are set up to be omnidirectional meaning it can record someone speaking clearly from any position around the camera.

Does it Work with the Operating System?

This is a very important point. Not all webcams work with all operating systems. Most cameras work with Windows computers but Mac users will need to ensure they choose a webcam that is compatible with Mac systems.

Work from Home: Live and in Color

Nowadays people can connect with one another from all over the world. However if they want to be able to have the best virtual meeting outcome each will need a proper webcam.
We hope these quick tips will help you choose an affordable webcam that will work for your purposes.
If your business needs help adapting to a work from home environment please let the experts at The Logic Group know.
Reach out today.