Why Use Managed Services in 2021

2020 was rough for businesses across the country, presenting its fair share of unpredictable challenges. One of the most impactful developments from that year was the transition to remote work. Fast forward to today, a large part of the workforce continues to work from home. In fact, some companies that have realized the benefits of telecommuting have even chosen to adopt a permanent hybrid or full remote work model.

With fewer people in offices these days, one could question the importance of managed services in today’s business landscape. However, information technology plays a bigger role in business operations now than ever before. From troubleshooting issues to integrating collaboration tools, there’s never been a better time to have a reliable IT management solution.

Why Use Managed Services

After everything that’s happened since 2020, something that has never changed is our reliance on technology. Our relationship with IT has only grown stronger since adapting to working from home. But for our IT infrastructure to continue to work as expected, it needs to be managed. This includes implementation, maintenance, repairs, upgrades, and more.

Performing all of these functions requires an IT expert or department that devotes most of their attention to maintaining your network and devices. For many small and medium-sized businesses, hiring full-time staff for this purpose can be too expensive.

If your company falls into this category, this is why you need managed IT services. When you partner with a managed service provider (MSP), you gain access to a team of IT professionals for a fraction of the price of one full-time employee. But cost savings is only one of the many benefits of the managed services model.

Here is why your enterprise should use outsourced IT management:

Access to the Latest Technology

Old software and hardware can get in the way and prevent your workers from performing at their full potential. Even worse is that outdated technology can open your network up to vulnerabilities. When your equipment becomes obsolete, it’s important to replace it with something that’s new and functions well with your existing technology. However, new technology is often a pricey investment.

When you work with an MSP, you never have to worry about outdated technology. The MSP is interested in helping you operate at your best, which means giving you access to cutting edge IT equipment. Depending on the contract you have, your MSP can often outfit your infrastructure with the latest hardware and software with no charge to you.

Increased Flexibility

There are always going to be times of the year when you’re either busy or not so much. Wouldn’t it be nice to be able to scale your team depending on your current needs? With an MSP, you can bring on more technicians to handle your increased workload. When operations settle down, you can scale back and use the number of technicians appropriate for the situation. This allows your business to be more flexible so your staff never gets overwhelmed by their duties.

Better Cybersecurity

Regardless of the size of your business or the revenue you generate, all companies are big targets for hackers. No organization can afford to succumb to a cyberattack, so cybersecurity is important. An outsourced IT provider has the tools and experience you need to keep your infrastructure protected.

Even if you already have a few cybersecurity procedures in place, your outsourced IT provider can improve your security posture. From firewalls to incident escalation reports, they provide proactive protection that prevents cyberattacks. Avoiding a troublesome data breach can save your business from the financial and reputational damage that often comes after a cyberattack.

More Reliability

In a perfect world, we could predict when to expect trouble, allowing us to create counter measures to prevent it. However, in the real world, unforeseen incidents happen every now and then. Something like hardware malfunction or cyberattack could bring down your network and cause downtime. It’s always a good idea to take steps to be prepared for those situations.

With the help of an MSP, you can mitigate the damage from a disaster and prevent network interruptions. Services like data backup recovery are specifically designed to ensure business continuity after an emergency. A disaster recovery solution helps you quickly bounce back and restore your critical business functions.

Higher Productivity

Whether it’s meant to increase efficiency, simplify operations, or improve business flexibility, the point of technology is to enhance your operations. However, if your infrastructure isn’t aligned with your goals in mind or maintained properly, it could be inhibiting your productivity. An MSP provides you with consultants who know how to maximize the potential of your infrastructure. The more aligned your IT is with your goals, the more productive your employees can be.

Peace of Mind

Whatever your business is, when you invest in managed services, you no longer have to worry about your IT infrastructure. Since your technology is in the hands of experts, you can focus on more important tasks.

Experience the Benefits of Managed IT

IT is the heart of your business and you need reliable solutions to keep your infrastructure running smoothly and efficiently. The Logic Group is dedicated to helping you get the most out of your IT environment. Through our advanced IT services, we help you take your business further and reach your goals faster.